Surjit Dhanjal, MCMI

Trailblazer
DISC Type : ID

IT Customer Services Manager at Greater London Authority

High Wycombe, England, United Kingdom

Overview

Surjit has no verified overview

Personality Overview

Values Relationships

Informal

Assertive

They are more likely to accept new and exciting technologies.  They are not against taking risks and can make tough decisions when required.
 They will bat for you if they come to believe in you.

Topics They Care About

Surjit has no verified topics they care about

Media Appearances

Surjit has no verified media appearances

Work History

10-2017
IT Customer Services Manager at Greater London Authority
3-2017 - 10-2017
End User Computing Team Leader at Thames Water
4-2016 - 10-2016
IT Service Desk Manager at Greater London Authority
11-2015 - 1-2016
Interim Customer Support Manager at Workbooks.com
7-2014 - 3-2015
Client Service and Support Manager at Bibby Financial Services

Education

2005 - 2006
Executive Diploma in Management from Ealing, Hammersmith & West London College
1984 - 1987
HND Computer Studies from University of Sunderland

More Information

Social Presence :

Prographics :

Exp : 10 Location : High Wycombe, England, United Kingdom Job Level : Middle Designation : IT Customer Services Manager at Greater London Authority
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Insights For Selling To Surjit

During A Call Or A Meeting

DO's

  • Talk about yourself and some of your achievements at the start of the conversation
  • Address your competition clearly and confidently
  • Keep your pitch focused on the impact but nurture the relationship too

DONT's

  • Don’t hesitate from asking questions or pushing them, but take a friendly approach
  • Don’t hesitate from asking them how they truly feel about your product
  • Don’t force involvement of other stakeholders unless it is critical

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Surjit is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Surjit

  • If they are not convinced, they will say no though in a friendly way.

Insights For Deal Planning

    How fast (or slow) will Surjit move?

  • They can make decisions quickly if they develop trust in you and conviction in the product.
  • Can Surjit take some risk or not?

  • If necessary, they will be ready to take risks.

You And Surjit

Personality Compatibility


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