Susanna Fernandes in

Susanna Fernandes

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Head of Tech Centre Operations - Global Technology Solutions at ISS A/S
📍 Portugal

Susanna Fernandes is a results-driven leader with over two decades of experience in facilities management. In 2023, she transitioned into technology, now leading ISSs software development center in Porto as the Head of Tech Centre Operations. She holds a degree in Business & Tourism Management from the University of Hertfordshire.

Outside of work, Susanna is passionate about building a strong community and workplace culture. She actively supports employee wellbeing and mental health initiatives, such as Movember, and engages with the local tech scene in Porto to foster collaboration and innovation.

After more than 20 years in facilities management, she made a significant internal career pivot to lead a technology center in Portugal.

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Experience
10 Years
Current Role
Head of Tech Centre Operations - Global Technology Solutions
Job Level
Mid-senior
Location
Portugal
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Susanna cares about

Digital Transformation
Leads a team creating innovative digital solutions to modernize and power ISS's global facilities management business.
Porto's Tech Scene
Engages with the local Porto Tech Hub and has been interviewed about the city's attractiveness for technology companies.
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Career

Work history

1-2023
Head of Tech Centre Operations - Global Technology Solutions
ISS A/S
1-2022 - 12-2022
PMO Business Partner - Operations Performance UK&I
ISS Facility Services UK
9-2019 - 1-2022
Operations Director - Financial Services & Retail
ISS Facility Services UK
4-2019 - 9-2019
National Retail Manager- O2 Telefonica
ISS Facility Services UK
8-2008 - 10-2009
Facilities Coordinator - Midlands
Carillion
In the press

Media appearances

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Education
Business & Tourism Management
University of Hertfordshire
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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