Suzanne Livingston

Trailblazer
DISC Type : DI

Member Board of Trustees at Mass Technology Leadership Council

Greater Boston, United States

Overview

Suzanne Livingston is the Vice President of IBM watsonx Orchestrate, leading a global team to scale the next generation of AI agents. A graduate of MIT with deep expertise in product management and business strategy, colleagues describe her as a curious, passionate, and strategic leader.

Personality Overview

Charismatic

Friendly But Fast

Informal

They are charming and can persuade others to support their decisions.  A combination of speed and relationship gets the best response from them. They are more likely to accept new and exciting technologies.

Topics They Care About

AI-Powered Automation
Her current role is centered on scaling watsonx Orchestrate, a platform that uses AI agents to automate complex business tasks and workflows.
Enterprise AI Adoption
She focuses on helping developers move AI agents from prototyping to production by solving enterprise challenges like security, compliance, and scaling.
Product Management Education
Passionate about developing talent, she previously served as a Teaching Fellow at Harvard Business School for their hands-on product management course.

Media Appearances

Suzanne has no verified media appearances

Work History

6-2019
Member Board of Trustees at Mass Technology Leadership Council
9-2021
Vice President, Sustainability Software, Engineering and Support at IBM
9-2020 - 9-2021
Maximo Engineering Director at IBM
9-2017 - 9-2020
Director of Product - IBM Blockchain Transparent Supply & IBM Food Trust at IBM
12-2016 - 9-2017
Watson Financial Services - Product Leader, Strategy & Operations at IBM

Education

S.M. System Design and Management from Massachusetts Institute of Technology
MBA from Bentley University
BS from University of Connecticut

More Information

Social Presence :

Prographics :

Exp : 22 Location : Greater Boston, United States Job Level : Senior Designation : Member Board of Trustees at Mass Technology Leadership Council
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Insights For Selling To Suzanne

During A Call Or A Meeting

DO's

  • Help them visualize the impact of their decision
  • Display high self-confidence and expect them to have a strong personality.
  • Talk about yourself and some of your achievements at the start of the conversation

DONT's

  • Avoid unnecessary negativity or slowness
  • Don't make any commitments that you might not be able to fulfill
  • Don’t hesitate from asking questions or pushing them, but take a friendly approach

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Suzanne is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Suzanne

  • If they are not convinced, they will say no though in a friendly way.

Insights For Deal Planning

    How fast (or slow) will Suzanne move?

  • If you earn their trust and they develop faith in the product, they can make decisions quickly.
  • Can Suzanne take some risk or not?

  • If necessary, they will be ready to take risks.

You And Suzanne

Personality Compatibility


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