Swapna Harriharan in

Swapna Harriharan

Go-getter · DISC type d
Senior Manager, Information Experience (IX) at ARCON
📍 Bangalore Urban, Karnataka, India

Swapna Harriharan is a results-driven communications leader with over 18 years of experience in SaaS, fintech, and healthcare. At ARCON, she leads the redefinition of technical artifacts, shaping content strategy to drive product adoption. Colleagues describe her as an inspirational, empathetic, and creative leader with exceptional problem-solving abilities.

She has a deep passion for simplifying complex concepts and is committed to continuous learning, particularly in emerging technologies. Recently, she has been heavily focused on understanding and applying Artificial Intelligence, completing several specialized courses to enhance her leadership and strategic skills in this domain.

Interesting fact: Swapna is currently enrolled in the "Transforming People with AI & Analytics" programme at the prestigious Indian School of Business (ISB).

Read the full overview →
Experience
21 Years
Current Role
Senior Manager, Information Experience (IX)
Job Level
Middle
Location
Bangalore Urban, Karnataka, India
Personality Overview

How Swapna shows up

Challenger
Fast-Paced
Vision Oriented

They don’t always try to control the conversation but neither do they like yielding it fully. They focus on objectivity in a pitch and pay little attention to bells and whistles. They respond well to confident salespeople.

Priorities

Topics Swapna cares about

AI in Leadership
Actively developing her expertise by completing courses like "AI for Leadership" and enrolling in an AI & Analytics program at the Indian School of Business.
Global Content Strategy
A core focus of her 18+ year career, specializing in building and scaling high-impact content strategies for C-suite executives and global audiences.
+5 more topics Login to view topics
Career

Work history

1-2026
Senior Manager, Information Experience (IX)
ARCON
10-2024 - 11-2025
Senior Manager, User Assistance Development
Oracle
8-2022 - 10-2024
Technical Content Professional
IBM
1-2021 - 7-2022
Technical Writing Associate Manager
Accenture
7-2019 - 8-2020
User Assistance Developer 3
Oracle
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
1999 - 2002
Bachelor's degree
Bangalore University
6-2002 - 6-2004
Master of Business Administration - MBA
The International University - Missouri
Social presence
in
Behavioral profile

DISC profile (public)

d

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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