Sweksha Shah in

Sweksha Shah

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Manager - Enterprise Accounts (Farming) at Xoxoday
📍 Bangalore Urban, Karnataka, India

Sweksha Shah is an enterprise account manager at Xoxoday, specializing in B2B engagement, rewards, and loyalty solutions. With an MBA from NITTE Meenakshi Institute of Technology, she has a strong background in leading large teams and enhancing customer success, previously driving significant improvements in retention and satisfaction scores at BYJUS. Colleagues describe her as proactive, dependable, and a true go-getter.

Personally, Sweksha values maintaining human connection and empathy in an increasingly automated world. She appreciates spontaneous, unplanned moments, such as taking time to simply roam a mall with her husband, finding perfection in the absence of a plan. Her writing reflects a thoughtful approach to both personal and professional growth.

She believes in questioning the status quo, particularly when faced with the justification that "this is how things have always been done. "

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Experience
8 Years
Current Role
Manager - Enterprise Accounts (Farming)
Job Level
Middle
Location
Bangalore Urban, Karnataka, India
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Sweksha cares about

Customer Retention
Her career at BYJU'S and Xoxoday is centered on improving customer engagement, retention, and loyalty through strategic initiatives and enhanced experiences.
Empathetic Leadership
She writes about the importance of empathy and listening for growth, a trait echoed in recommendations that describe her as a supportive and people-centric leader.
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Career

Work history

12-2024
Manager - Enterprise Accounts (Farming)
Xoxoday
5-2024 - 11-2024
Freelance
Freelance
1-2024 - 5-2024
Senior Manager - Product Strategy & Growth
BYJU'S
5-2022 - 1-2024
Associate Senior Manager - Customer Success & Product Operations
BYJU'S
8-2021 - 4-2022
Assistant Manager - Customer Engagement & Retention
BYJU'S
In the press

Media appearances

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Education
2015 - 2017
Master of Business Administration (MBA)
NITTE MEENAKSHI INSTITUTE OF TECHNOLOGY, VTU
2011 - 2014
Bachelor of Business Administration (BBA)
Nagpur University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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