Ítalo Vietro is the Head of Engineering at Parloa, an AI customer service platform. He is a seasoned leader specializing in building scalable engineering platforms and enhancing developer experience, with previous VP roles at Babbel and Urban Sports Club. People who have worked with him describe him as intelligent, humble, and a leader with great strategic vision and technical depth.
Originally from Brazil and now based in Germany, Ítalo is an active contributor to the global tech community. He frequently shares his expertise on platform engineering, scaling systems, and leadership by speaking at international conferences and publishing technical articles. He has also completed language courses in both German and Advanced English.
While at Urban Sports Club, he established a new, low-cost tech hub in Spain, which successfully reduced the departments operational expenses by 20%.
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