Terriann Price

Supporter
DISC Type : s

Customer Strategy Manager at Dŵr Cymru Welsh Water

United Kingdom

Overview

Terriann Price is a Customer Strategy Manager at Dŵr Cymru Welsh Water, where she has also held the role of CRO Supervisor. She is focused on improving the customer journey and is proactive about networking with industry peers to share best practices.

She appears deeply engaged in her professional community, attending conferences to gather new insights and actively supporting company-wide campaigns related to customer service. She is interested in the Institute of Customer Service.

She recently attended the Social Media Conference Cymru to get ideas for enhancing her companys digital customer journey.

Personality Overview

Procedural

Thoughtful In Approach

Risk-averse

They usually go by the book, following all rules and procedures.  They are unlikely to become strong champions as they don't prefer pushing other people. They get along well with all people.

Topics They Care About

Customer Strategy
As a Customer Strategy Manager, she is focused on developing industry-leading customer journeys and actively seeks to network with peers.
Digital Customer Experience
Attended the Social Media Conference Cymru specifically to gain insights and ideas for enhancing Dŵr Cymru's digital customer journey.
Customer-First Initiatives
Showcases a passion for putting customers first by recognizing team efforts and supporting campaigns like National Customer Service Week.

Media Appearances

Terriann has no verified media appearances

Work History

5-2024
Customer Strategy Manager at Dŵr Cymru Welsh Water
7-2018 - 5-2024
CRO Supervisor at Dŵr Cymru Welsh Water

Education

Terriann has no verified education history

More Information

Social Presence :

Prographics :

Exp : 7 Location : United Kingdom Job Level : Middle Designation : Customer Strategy Manager at Dŵr Cymru Welsh Water
URL has been copied!

Insights For Selling To Terriann

During A Call Or A Meeting

DO's

  • Talk about refund and cancellation policy if the need arises
  • Engage other key stakeholders on their side and leverage if they approve of your product
  • Use phrases like ‘others say that’, ‘zero risk in’, ‘seen proof of’ etc.

DONT's

  • Avoid saying anything that sounds like a risky proposition
  • Don’t rush them to make quick decisions
  • Don’t use phrases like ‘there might be’, ‘we haven’t yet’, ‘latest technology’ etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Terriann is

  • Low risk, approval of other stakeholders and successful process-based evaluation are most important for them.
  • Will you ever get a clear answer from Terriann

  • They don’t say no very often, and can take you around in circles sometimes.

Insights For Deal Planning

    How fast (or slow) will Terriann move?

  • They do not like to rush, so they could be slow in making decisions.
  • Can Terriann take some risk or not?

  • They rarely take risks and prefer making decisions supported by others.

You And Terriann

Personality Compatibility


Other Dŵr Cymru Welsh Water Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.