Thais Fernanda is a Customer Relationship Analyst at BYD Brasil with over eight years of experience in customer service, technical support, and administrative roles. Her background spans the automotive and technology sectors, with expertise in B2B/B2C support, ticket management using SAP and Excel, and software testing.
While at Honda, she served as a crucial communication bridge between clients and automotive application developers in Japan, demonstrating strong cross-cultural and technical liaison skills.
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