Thezy Tshibambe

Sharpshooter
DISC Type : DC

Entreprise Customer Success Manager at Darktrace

City of Johannesburg, Gauteng, South Africa

Overview

Thezy is an Enterprise Customer Success Manager at Darktrace with a background in account executive and client acquisition roles. She holds an honors degree in Strategic Management from the University of Johannesburg, reflecting her expertise in fostering client relationships and driving business growth.

She demonstrates a keen interest in progressive workplace topics, frequently sharing content about employee well-being, inclusive language, and cultural transformation. Her interests also include the World Economic Forum, suggesting a focus on broader global and economic trends.

Unique fact: Thezy holds certifications in goal setting and task prioritization, underscoring a commitment to personal and professional effectiveness.

Personality Overview

ROI Driven

Precise But Practical

Thorough Evaluator

They are less concerned about the product and more about its potential impact.  They respond well to strong and respectful communication. They like to stay in control of the negotiation or defining of the terms.

Topics They Care About

Workplace Culture
Shares articles about the importance of employee well-being, inclusive language, and making employees feel valued as drivers for cultural transformation.
Customer Success
Her current role is Enterprise Customer Success Manager, indicating this is her primary professional focus.
Strategic Management
Holds a Bachelor of Commerce with honors in Strategic Management, forming the academic basis for her career in business and client strategy.

Media Appearances

Thezy has no verified media appearances

Work History

10-2024
Entreprise Customer Success Manager at Darktrace
6-2023 - 10-2024
Account Executive at Circana
9-2022 - 5-2023
Client Acquisition Consultant at Meltwater
2-2022 - 9-2022
Business Development Representative at Meltwater
9-2021 - 1-2022
Intern Coordinator at Meltwater

Education

2020 - 2020
BcomHons Strategic Management from University of Johannesburg
2016 - 2019
Bcom general from University of Johannesburg

More Information

Social Presence :

Prographics :

Exp : 3 Location : City of Johannesburg, Gauteng, South Africa Job Level : Middle Designation : Entreprise Customer Success Manager at Darktrace
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Insights For Selling To Thezy

During A Call Or A Meeting

DO's

  • Be respectful but crisp
  • Hold your ground without indulging in one-upmanship
  • Help them weigh the risks by sharing objective proof points without becoming too analytical

DONT's

  • Avoid being too verbose
  • Do not hesitate from asking counter questions, just avoid challenging their authority
  • Don't try too hard to forge relationships with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Thezy is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Thezy

  • If they decide not to go ahead, they will say no without hesitation.

Insights For Deal Planning

    How fast (or slow) will Thezy move?

  • If convinced, they can reach decisions quite fast.
  • Can Thezy take some risk or not?

  • They do not shy away from taking risks, but can be quite binary about them.

You And Thezy

Personality Compatibility


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