Thiago Fernandes

Questioner
DISC Type : c

Product Owner at Global66

Santiago Metropolitan Area, Chile

Overview

Thiago is a Product Owner at Global66 with 12 years of experience in customer experience, focusing on product activation and referrals. He holds a Masters degree from Pontificia Universidad Católica de Chile. Colleagues consistently describe him as an inspiring, committed, and natural-born leader who excels at developing his teams potential.

As a Brazilian living in Chile, Thiago is an avid traveler who integrates his professional life with his personal passions, often showcasing his use of fintech products during his trips to places like Greece, Brazil, and the USA. He has a knack for creative ideas and strategic planning.

He once generated media coverage reaching 130 million people by creating a simple sign suggesting Beyoncé perform in Copacabana.

Personality Overview

Price-Sensitive

Not Easily Convinced

Systematic

While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.  They prefer to do thorough analysis of any situation. They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.

Topics They Care About

Customer Activation
His current role as Product Owner at Global66 is specifically focused on customer activation and referral programs, making this a core professional interest.
Fintech for Travel
His social feed shows a deep personal and professional interest in using financial technology, like the Global66 card, to solve real-world problems while traveling internationally.
Inspirational Leadership
Multiple recommendations praise his exceptional leadership qualities, highlighting his ability to inspire, motivate, and foster growth within his teams.

Media Appearances

Thiago has no verified media appearances

Work History

7-2024
Product Owner at Global66
3-2022 - 7-2024
CX Manager Onboarding en Global66 at Global66
10-2021 - 7-2024
CX Account B2B & Onboarding Manager at Global66
7-2011 - 1-2019
Cargo Público at PREFEITURA MUNICIPAL DA CIDADE DO RIO DE JANEIRO
1-2014 - 1-2018
Customer Care Coordinator at Maracanã

Education

3-2023 - 11-2024
Magister from Pontificia Universidad Católica de Chile
2013 - 2017
Licenciatura from IFRJ - Instituto Federal do Rio de Janeiro

More Information

Social Presence :

Prographics :

Exp : 16 Location : Santiago Metropolitan Area, Chile Job Level : N/A Designation : Product Owner at Global66
URL has been copied!

Insights For Selling To Thiago

During A Call Or A Meeting

DO's

  • If you have a lower priced product compared to the competition, call out the same
  • Share as much information as possible regarding your product
  • Tell them that you will come back if you don’t have a good answer for a question

DONT's

  • Don’t try to be too friendly or informal with them
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Avoid rushing them, be polite and patient

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Thiago is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Thiago

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Thiago move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Thiago take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And Thiago

Personality Compatibility


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