Thomas Bernert

Trailblazer
DISC Type : DI

Chief People Officer at Americana Restaurants

Dubai, United Arab Emirates

Overview

Thomas is a transformational leader who pivoted from a 25-year career in finance, risk, and treasury at global banks like ING and Scotiabank to his current role as Chief People Officer at Americana Restaurants. A holder of MBA, CFA, and Chartered FCIPD credentials, he specializes in bridging analytics with culture to drive large-scale change.

He has a strong interest in leadership philosophy, particularly around long-term thinking and courage in decision-making. Thomas champions a "growth mindset" and believes deeply in empowering others, viewing the success of those he has supported as a return on investment that cannot be measured but is deeply felt.

He made a bold career leap from managing risk for a €900B financial institution to leading the people and culture function for a 40, 000-person restaurant group.

Personality Overview

Values Relationships

Friendly But Fast

Persuasive

They prefer to ensure that they are in control of the situation.  They are more likely to accept new and exciting technologies. A combination of speed and relationship gets the best response from them.

Topics They Care About

Culture & Transformation
He identifies as an "Architect of Change" and his current role focuses on transforming the culture and digitizing HR for over 40, 000 employees across 13 countries.
People Analytics
With a background as a CFA and in risk management, he explicitly focuses on "Bridging Analytics, Culture & Strategy" and using data to inform HR decisions.
Growth Mindset
He prominently features "Growth Mindset Leader" in his professional headline, indicating this is a core principle of his personal and leadership philosophy.

Media Appearances

Thomas has no verified media appearances

Work History

Chief People Officer at Americana Restaurants
8-2018 - 1-2023
Chief Risk Officer at ING Romania
6-2016 - 7-2018
Group Head of Capital Management at ING
1-2014 - 5-2016
Managing Director and Head of Balance Sheet Management, Group Treasury at Scotiabank
9-2010 - 12-2013
Chief Risk Officer at ING DIRECT Canada

Education

2-2023 - 3-2024
Chief People Officer Programme from Cambridge Judge Business School
7-2014 - 6-2015
iLEAD Executive Development Program from Duke Corporate Education

More Information

Social Presence :

Prographics :

Exp : 12 Location : Dubai, United Arab Emirates Job Level : Leadership Designation : Chief People Officer at Americana Restaurants
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Insights For Selling To Thomas

During A Call Or A Meeting

DO's

  • Showcase existing customers and use case-studies to grab their attention
  • Ask them for a lunch or coffee once some rapport has been established
  • Give them control of the sales process

DONT's

  • Do not look like someone who doesn’t know what they are talking about
  • Don’t hesitate from asking questions or pushing them, but take a friendly approach
  • Don't make any commitments that you might not be able to fulfill

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Thomas is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Thomas

  • If they are not convinced, they will say no though in a friendly way.

Insights For Deal Planning

    How fast (or slow) will Thomas move?

  • They can make decisions quickly if they develop trust in you and conviction in the product.
  • Can Thomas take some risk or not?

  • If necessary, they will be ready to take risks.

You And Thomas

Personality Compatibility


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