Tina Williams

Examiner
DISC Type : sc

Director, Customer Care, Order Management at Insulet Corporation

United Kingdom

Overview

Tina is a seasoned director with over two decades of experience in the consumer medical devices sector. She specializes in order management, supply chain, logistics, and quality, with a strong background in people and project management.

She has a pronounced interest in corporate social responsibility, indicating a focus on ethical business impact. Tina also follows major technology companies like Microsoft and SAP, suggesting an interest in how technology drives operational excellence.

Unique fact: Tina actively focuses on process improvement and corporate social responsibility alongside her primary leadership duties.

Personality Overview

Process Oriented

Status Quo Seeker

Tough To Convince

Being observant comes to them naturally.  They are thorough and always follow a systematic approach. They are quite aware of their needs and limitations, so they are unlikely to over-promise.

Topics They Care About

Medical Device Logistics
Her entire career is rooted in managing supply chain, logistics, and order management specifically within the consumer medical devices industry.
Corporate Social Responsibility
This is an explicitly stated key interest, highlighting her focus on ethical business practices and community impact.
Customer Experience
Her roles have consistently focused on customer care, complaint handling, and order management, showing a dedication to the end-user journey. [Predicted]

Media Appearances

Tina has no verified media appearances

Work History

3-2025
Director, Customer Care, Order Management at Insulet Corporation
4-2020
B2C Order Management Manager (Europe) at Insulet Corporation
9-2002 - 1-2020
Customer Operations Manager (Customer Service & Logistics) at JJDCC

Education

Tina has no verified education history

More Information

Social Presence :

Prographics :

Exp : 23 Location : United Kingdom Job Level : Mid-senior Designation : Director, Customer Care, Order Management at Insulet Corporation
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Insights For Selling To Tina

During A Call Or A Meeting

DO's

  • Spend time addressing concerns around risk and change, they will have them even if they don't express them
  • Expect them to be slow and cautious, encourage them to ask more questions
  • First of all, focus on building their confidence by sharing examples, case studies etc.

DONT's

  • Avoid getting into storytelling mode, especially when they ask specific questions
  • Don't be very accepting if that is your natural style, stay firm
  • Don't push them too hard to make fast decisions, give them time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Tina is

  • Adoption by others is very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Tina

  • They are unlikely to say no, it's better to stop yourself once you have exhausted all the options.

Insights For Deal Planning

    How fast (or slow) will Tina move?

  • They don't like to hasten, so their speed of decision-making may be slow.
  • Can Tina take some risk or not?

  • They have little willingness to take risks, and prefer making calculated decisions.

You And Tina

Personality Compatibility


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