Tom is a seasoned transformation leader with extensive experience across the water utility, logistics, and roofing industries. Currently the Head of Transformation at Southern Water, he leverages his MBA from Cranfield School of Management to drive significant business change programs focused on improving operational efficiency and customer outcomes.
He is a strong advocate for using technology to gain innovative insights into infrastructure, such as sewer networks, to directly enhance the customer experience.
Tom holds a certification in Management Consulting Essentials.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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