Tracy Rokas in

Tracy Rokas

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Director, Customer Research and Insights at Jackson
📍 Nashville Metropolitan Area, United States

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

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Experience
18 Years
Current Role
Director, Customer Research and Insights
Job Level
Mid-senior
Location
Nashville Metropolitan Area, United States
Personality Overview

How Tracy shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Tracy cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

2-2023
Director, Customer Research and Insights
Jackson
8-2019 - 7-2022
Client Success Manager
InMoment
2-2016 - 7-2019
Senior Research Analyst
InMoment
5-2015 - 1-2016
Associate Provost for Assessment and Institutional Research
Belmont University
1-2012 - 4-2015
Assistant Provost for Assessment and Institutional Research
Belmont University
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
1997 - 2001
Ph.D.
The University of Edinburgh
1997 - 1998
M.Sc.
The University of Edinburgh
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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