Troy Kroeger

Energizer
DISC Type : I

Manager, Custom Production at Cengage

Mason, Ohio, United States

Overview

Troy has no verified overview

Personality Overview

Full Of Energy

Relationship Oriented

Enthusiastic

They are people oriented, friendly and like creating new connections.  They excel at seeing the bigger picture, and the long-term impact of their decisions. They are naturally enthusiastic, so take their promise with a pinch of salt.

Topics They Care About

Troy has no verified topics they care about

Media Appearances

Troy has no verified media appearances

Work History

2016 - 2018
Manager, Custom Production at Cengage
2012 - 2016
Custom Digital Consultant at Cengage
2009 - 2012
Senior Digital Project Manager at Cengage
2005 - 2009
Project Deveolpment Editor at Cengage
1997 - 2005
GSF Technical Support Representative at Thomson Learning

Education

Education details unavailable from Arizona State University
Bachelor of Science (BS) from Marymount College

More Information

Social Presence :

Prographics :

Exp : 21 Location : Mason, Ohio, United States Job Level : N/A Designation : Manager, Custom Production at Cengage
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Insights For Selling To Troy

During A Call Or A Meeting

DO's

  • Talk anecdotally about the customer experience that your product offers
  • Speak enthusiastically with energy, maintain a clear and confident tone
  • Use adjectives like ‘amazing’, ‘coolest’, ‘unbelievable’ etc.

DONT's

  • Don’t be too formal, focus on building comfort and trust
  • Don’t be excessively objective, be a storyteller
  • Avoid cutting into their flow

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Troy is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from Troy

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Troy move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can Troy take some risk or not?

  • They can accept limited risks, ones that they think will not impact them personally.

You And Troy

Personality Compatibility


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