Valerie Del Perugia, MBA in

Valerie Del Perugia, MBA

Activist · DISC type Cd
DIRECTOR, Customer Experience at Acuity Insurance
📍 Madison, Wisconsin, United States

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
14 Years
Current Role
DIRECTOR, Customer Experience
Job Level
Mid-senior
Location
Madison, Wisconsin, United States
Personality Overview

How Valerie shows up

Observative
Perfectionist
Logical And Quick

They don’t always try to control the conversation but neither do they like yielding it fully. They care equally about the product and its potential impact. They can be nudged to make faster decisions by offering what they value.

Priorities

Topics Valerie cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

4-2025
DIRECTOR, Customer Experience
Acuity Insurance
1-2021 - 5-2024
SENIOR MANAGER, Voice of Customer, CX Capabilities & Measurement
TruStage
4-2015 - 12-2020
SENIOR CONSULTANT, Customer Experience Transformation
CUNA Mutual Group
6-2010 - 3-2015
SENIOR MANAGER, Acquisitions Marketing & Media
CUNA Mutual Group
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
MBA
Thunderbird School of Global Management
BA
San José State University
Social presence
in
Behavioral profile

DISC profile (public)

C

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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