Valerie Del Perugia, MBA

Activist
DISC Type : Cd

DIRECTOR, Customer Experience at Acuity Insurance

Madison, Wisconsin, United States

Overview

Valerie has no verified overview

Personality Overview

Observative

Perfectionist

Logical And Quick

They don’t always try to control the conversation but neither do they like yielding it fully.  They care equally about the product and its potential impact. They can be nudged to make faster decisions by offering what they value.

Topics They Care About

Valerie has no verified topics they care about

Media Appearances

Valerie has no verified media appearances

Work History

4-2025
DIRECTOR, Customer Experience at Acuity Insurance
1-2021 - 5-2024
SENIOR MANAGER, Voice of Customer, CX Capabilities & Measurement at TruStage
4-2015 - 12-2020
SENIOR CONSULTANT, Customer Experience Transformation at CUNA Mutual Group
6-2010 - 3-2015
SENIOR MANAGER, Acquisitions Marketing & Media at CUNA Mutual Group

Education

MBA from Thunderbird School of Global Management
BA from San José State University

More Information

Social Presence :

Prographics :

Exp : 14 Location : Madison, Wisconsin, United States Job Level : Mid-senior Designation : DIRECTOR, Customer Experience at Acuity Insurance
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Insights For Selling To Valerie

During A Call Or A Meeting

DO's

  • Make sure that you you respond to any queries from them quickly
  • Be crisp while making the pitch
  • Refer to testimonials from others in similar positions

DONT's

  • Don’t expect them to change their mind quickly if they say no once
  • Avoid repeating yourself or making generalizations
  • Don't try too hard to get friendly, let it happen with time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Valerie is

  • Confidence in the product plays an important role, followed by powerful testimonials.
  • Will you ever get a clear answer from Valerie

  • They might hesitate a little, but they will say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Valerie move?

  • Their decision making speed is somewhere in the middle.
  • Can Valerie take some risk or not?

  • Once they have analyzed the pros and cons, they can take some risks.

You And Valerie

Personality Compatibility


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