Vicki Lyons

Trailblazer
DISC Type : DI

Head of Category - Digital Technology at N Brown Group

Greater Manchester, England, United Kingdom

Overview

Vicki Lyons is the Head of Category for Digital Technology at N Brown Group, with a strong background in technology sourcing and supplier management from her time at Barclays and The Co-operative Bank. She is a commercially-focused procurement professional with a proven track record in cost reduction and driving service improvements through strategic partnerships.

She is dedicated to professional development and is currently studying for her CIPS qualification. Her interests include staying abreast of business and management trends through publications like the Harvard Business Review.

Her background uniquely includes managing a multi-location Customer Redress Operation, demonstrating adaptability beyond traditional procurement.

Personality Overview

Values Relationships

Charismatic

Informal

They are charming and have the ability to align others behind their decisions.  They respond better to a combination of speed and relationship. They are more likely to be open to unproven but exciting technologies.

Topics They Care About

Strategic Sourcing
Her experience includes developing and delivering sourcing strategies across diverse, high-value projects, notably managing over £60m in spend at Barclays.
Vendor Management
Focuses on building strong third-party partnerships and managing the end-to-end supplier lifecycle, from negotiation and consolidation to termination.
Cost Reduction
Consistently demonstrates a proven track record in budget management and securing cost reductions by driving service improvements and operational efficiencies.

Media Appearances

Vicki has no verified media appearances

Work History

9-2021
Head of Category - Digital Technology at N Brown Group
7-2019 - 9-2021
Senior Category Manager - Digital Technology at N Brown Group
2-2017 - 7-2019
Technology Sourcing Manager at Barclays
4-2016 - 2-2017
Technology Supplier Relationship Manager at The Co-operative Bank plc
11-2015 - 4-2016
Customer Service Manager - Redress Operations (Secondment) at The Co-operative Bank plc

Education

2002 - 2004
Education details unavailable from Holy Cross College, Bury
1997 - 2002
Education details unavailable from Parrenthorn High School, Prestwich

More Information

Social Presence :

Prographics :

Exp : 21 Location : Greater Manchester, England, United Kingdom Job Level : Mid-senior Designation : Head of Category - Digital Technology at N Brown Group
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Insights For Selling To Vicki

During A Call Or A Meeting

DO's

  • Talk about yourself and some of your achievements at the start of the conversation
  • Ask them for a lunch or coffee once some rapport has been established
  • Address your competition clearly and confidently

DONT's

  • Avoid unnecessary negativity or slowness
  • Don't make any commitments that you might not be able to fulfill
  • Don’t hesitate from asking questions or pushing them, but take a friendly approach

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Vicki is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Vicki

  • If they are not convinced, they will say no albeit in a friendly manner.


Insights For Deal Planning

    How fast (or slow) will Vicki move?

  • They can make decisions quickly if they develop trust in you and conviction in the product.
  • Can Vicki take some risk or not?

  • They can take risks if necessary.

You And Vicki

Personality Compatibility


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