Vikram Lalvani

Commander
DISC Type : D

Managing Director and Chief Executive Officer at Sterling Holiday Resorts Limited

Chennai, Tamil Nadu, India

Overview

Vikram Lalvani is the Managing Director and CEO of Sterling Holiday Resorts, where he has led its transformation from a timeshare company to a leading leisure hospitality brand. With a background in ITeS and hospitality, he specializes in business turnarounds and implementing tech-enabled solutions. He holds certifications from The Wharton School, Cornell, and IIMs.

Outside of work, Vikram is a confessed movie enthusiast who loves to travel, blending these passions into his professional life by creating unique guest experiences. He describes himself as an "accidental hotelier, " having started his career in engineering before finding his calling. His leadership philosophy is centered on being grounded, grateful, and growing.

Unique fact: He was one of Indias first revenue managers, pioneering the practice at Taj Hotels in 1997 before it became an industry standard.

Personality Overview

Candid & Clear

Very Quick

Decisive

They respond better to strong and respectful interactions.  They are not focused on building rapport and relationships. They like to act fast and expect others to do the same.

Topics They Care About

Hospitality Transformation
He has successfully transitioned Sterling's business model from a legacy timeshare company to a modern, experience-focused hospitality brand, emphasizing scalability and profitability.
Revenue Management
Considered a pioneer of revenue management in India's hospitality sector, having established the practice during his early career at Taj Hotels.
Tech-Enabled Hospitality
Leverages his ITeS background to use technology as an enabler for business processes and customer engagement, while maintaining a strong belief in the irreplaceability of the human touch.

Media Appearances

Vikram has no verified media appearances

Work History

4-2022
Managing Director and Chief Executive Officer at Sterling Holiday Resorts Limited
12-2021 - 3-2022
Chief Operating Officer at Sterling Holiday Resorts Limited
9-2015 - 12-2021
Chief Officer - Revenue Management , Sales , Customer Engagement & Business Development at Sterling Holiday Resorts Limited
5-2014 - 1-2015
General Manager at Royal Orchid Hotels
12-2012 - 3-2014
CEO at Leo Meridian Infrastructure Projects & Hotels Limited (LMIPHL)

Education

2012 - 2013
Accelerated Development Program from The Wharton School
2007 - 2007
Executive - Strategic Challenges of Leadership for Sr Leaders from Indian Institute of Management Ahmedabad

More Information

Social Presence :

Prographics :

Exp : 23 Location : Chennai, Tamil Nadu, India Job Level : Leadership Designation : Managing Director and Chief Executive Officer at Sterling Holiday Resorts Limited
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Insights For Selling To Vikram

During A Call Or A Meeting

DO's

  • Objectively showcase the impact that your product creates
  • Get to the point quickly instead of spending time doing small talk
  • Help them weigh the risks by sharing objective proof points without becoming too analytical

DONT's

  • Do not hesitate from asking counter questions, just avoid challenging their authority
  • Don’t focus on process and rules, give the impression of being a ‘gets it done’ person
  • Do not spend too much time focusing on product tech or features

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Vikram is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Vikram

  • If they are not convinced, they will say no without any hesitation.

Insights For Deal Planning

    How fast (or slow) will Vikram move?

  • They can take decisions very fast if you manage to convince them.
  • Can Vikram take some risk or not?

  • The risks don’t matter much to them.

You And Vikram

Personality Compatibility


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