Vivek Singh

Inspirer
DISC Type : di

Associate Vice President at HCLSoftware

Bengaluru, Karnataka, India

Overview

As an Associate Vice President at HCLSoftware, he specializes in digital strategy and DevOps. With extensive experience in digital transformation and customer success, he leverages his B. Tech and recent Generative AI certification to help organizations achieve their goals with cutting-edge technologies.

He recently earned a certification in "Generative AI with Large Language Models" from Amazon Web Services, underscoring his focus on emerging tech.

Personality Overview

Achievment Oriented

Decisive

Charming & Persuasive

They respond well to objective pitches but also attach some value to relationships.  They measure a product on its merit but can be influenced by strong testimonials. They don’t mind taking a stand if they believe in something.

Topics They Care About

AI in eCommerce
Actively promotes using composability and AI within HCL Commerce to significantly reduce total cost of ownership and improve the customer journey.
Digital Transformation
His career has centered on guiding clients through their digital transformation journeys, utilizing partner ecosystems to accelerate growth and impactful outcomes.
Customer Success
Previously led customer success at Soroco and now focuses on establishing agile frameworks and enhancing customer success strategies in his current role.

Media Appearances

Vivek has no verified media appearances

Work History

11-2024
Associate Vice President at HCLSoftware
5-2024 - 10-2024
Head of Customer Success at Soroco
11-2016 - 5-2024
General Manager and Practice Head, Digital Commerce at Wipro Digital
4-2015 - 11-2016
Director, Alliance Led Sales at Infosys
2-2011 - 3-2015
Director, CommerceEdge (E2E Business Platform on Cloud) at Infosys

Education

1993 - 1997
B Tech from Kamla Nehru Institute of Technology
1990 - 1992
10+2 from Colvin Taluqdar's College

More Information

Social Presence :

Prographics :

Exp : 19 Location : Bengaluru, Karnataka, India Job Level : Senior Designation : Associate Vice President at HCLSoftware
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Insights For Selling To Vivek

During A Call Or A Meeting

DO's

  • Clearly address the competitive aspects
  • Focus on the big picture and the strategic value of your product
  • Refer to testimonials from well known people to highlight the value of your product

DONT's

  • Don’t keep repeating the same information, it could make them impatient
  • Avoid focusing only on the product or its ROI, keep building trust subtly
  • Don’t be very informal even if they are being so themselves

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Vivek is

  • Confidence in the product’s value is critical, followed by relationship and a sense of achievement.
  • Will you ever get a clear answer from Vivek

  • They will not hesitate to say no if they do not develop conviction.

Insights For Deal Planning

    How fast (or slow) will Vivek move?

  • They can take fast decisions if they develop conviction in the product and find you trustworthy.
  • Can Vivek take some risk or not?

  • They have the capability of taking risky decisions if necessary.

You And Vivek

Personality Compatibility


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