W. Garrett McFarland is the Senior Director of Customer Engagement Operations at The College Board, where he has held various leadership roles since 2010. His expertise lies in technical support and customer engagement strategy. He holds a Master of Science from Michigan State Universitys Eli Broad College of Business.
His academic background includes a Bachelor of Science in Criminology from Florida State University. Before his tenure at The College Board, he gained experience in the legal field as a Criminal Appeals Intern for the Florida Office of the Attorney General, showcasing a unique and diverse professional foundation.
Unique fact: He began his career with an internship in criminal appeals before moving into customer engagement and technology leadership.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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