Wesley is the Head of Digital Operations at E. ON Next, with over two decades of experience leading people and change strategies. He is an expert in contact center operations, customer service, and continuous improvement, holding a Green Belt in Lean competency. Colleagues describe him as a knowledgeable leader highly focused on the customer experience.
He is an avid reader of publications like the Harvard Business Review and The Wall Street Journal, indicating a strong interest in business strategy and market trends.
Unique fact: Wesley started his 21-year career at E. ON in the mailroom, opening and scanning customer letters.
Read the full overview →They measure a product on its merit but can be influenced by strong testimonials. They don’t mind taking a stand if they believe in something. They usually prefer to drive the conversation.
Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.
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