Ying Ma in

Ying Ma

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Chief Information Officer of External Affairs, UCLA at UCLA
📍 Los Angeles, California, United States

Ying Ma is the CIO of External Affairs at UCLA, where she has built a 25+ year career leading technology strategy and digital transformation. She specializes in modernizing systems for fundraising and alumni relations, with a current focus on integrating AI to enhance university advancement. She holds a PMP certification and an MSBA from Cal Poly Pomona.

Interesting fact: As Director of Application Development, Ying led a project to move UCLAs CRM to a self-hosted AWS solution, which eliminated $250, 000 in annual hosting fees.

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Experience
25 Years
Current Role
Chief Information Officer of External Affairs, UCLA
Job Level
Leadership
Location
Los Angeles, California, United States
Personality Overview

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Priorities

Topics Ying cares about

AI in Advancement
Believes AI is a force multiplier for mission-driven work and is developing an AI Implementation Framework to personalize donor and alumni engagement at UCLA.
Digital Transformation
Leads IT strategy and digital transformation initiatives supporting UCLA's fundraising, alumni outreach, and marketing, with a focus on modernizing legacy systems.
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Career

Work history

2-2023
Chief Information Officer of External Affairs, UCLA
UCLA
11-2016 - 2-2023
Director of Application Development, External Affairs, UCLA
UCLA
5-2015 - 11-2016
Senior Program Manager
UCLA
9-2014 - 4-2015
Enterprise Solutions Architect
UCLA
10-2012 - 9-2014
Senior Technical Project Manager
UCLA
In the press

Media appearances

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Education
Master of Science in Business Administration (MSBA)
California State Polytechnic University-Pomona
Bachelor of Engineering (BE)
Southeast University, Nanjin, China
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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