Zach Rose
Telecommunications Engineer at Medical Mutual
📍 Oklahoma City, Oklahoma, United States
Zach is an experienced operations and contact center manager with a background in the logistics and insurance industries. He is a strong operations professional, holding a Bachelor of Arts in History from John Brown University, and has a demonstrated history of leading customer service and policy services departments.
His career path shows a unique transition from studying history to building a successful career in operations management, overseeing departments like customer service, agency helpdesks, and policy services.
Read the full overview →Experience
17 Years
Current Role
Telecommunications Engineer
Job Level
Mid-senior
Location
Oklahoma City, Oklahoma, United States
Personality Overview
Personality insights not availableWe need more social data to generate the DISC analysis and selling playbook. The professional details below are still available.
Priorities
Topics Zach cares about
Customer Service
He has held multiple senior manager roles in customer service at companies like Medical Mutual and Kemper.
Process Improvement
Listed as a key skill, indicating a focus on enhancing operational efficiency in his management roles.
Career
Work history
11-2024
Telecommunications Engineer
Medical Mutual
12-2022 - 11-2024
Customer Service Senior Manager
Medical Mutual
6-2019 - 12-2022
Customer Center Senior Manager
Kemper
1-2013 - 6-2019
Operations Manager
C.H. Robinson
11-2010 - 1-2013
Location Manager
Hertz
In the press
Media appearances
No media yetWe could not find public media appearances for this person.
Education
2004 - 2008
Bachelor of Arts - BA
John Brown University
Social presence
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