Amanda is an experienced transformation leader, currently the Head of Complaints Transformation at Thames Water. With a background including senior program management roles at BT and a Masters in Sociology from the University of Glasgow, she specializes in improving service delivery. People who have worked with her describe her as objective, proactive, and effective.
Outside of her professional life, Amanda shows an interest in cycling, as indicated by her social media activity. Her academic background in sociology suggests a potential interest in understanding people and social dynamics, which aligns with recommendations that call her a "great peoples person. "
After more than a decade driving transformation at BT, she has pivoted to apply her expertise to the water utility industry.
Read the full overview →They are unlikely to become strong champions as they don't prefer pushing other people. They usually go by the book, following all rules and procedures. They maintain good relationships with everyone, internally and externally.
Steadiness (S) reflects the degree to which a person is likely to focus on cooperation, support and taking everyone along. Those scoring high tend to be consistent and calm.
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