Andrew McMullan in

Andrew McMullan

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Chief Data, Digital and Ai Officer at Westpac
📍 Greater Sydney Area, Australia

Andrew is the Chief Data, Digital and Ai Officer at Westpac, recognized as a thought leader in responsible AI and data strategy. His career, with leadership roles at Commonwealth Bank and RBS, is focused on leveraging data to enhance customer outcomes. He holds a Ph. D. in Statistics from the University of Glasgow.

Originally from Northern Ireland, Andrews personal drive stems from his experiences growing up in the 1970s and 80s. He has stated that seeing inequality and injustice instilled in him a foundational desire to make a positive difference in the world through his work.

Unique fact: Andrew is the youngest of seven children, and the age gap between him and his oldest sibling is less than eight years.

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Experience
26 Years
Current Role
Chief Data, Digital and Ai Officer
Job Level
Leadership
Location
Greater Sydney Area, Australia
Personality Overview

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Decision Approach
Work Preference

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Priorities

Topics Andrew cares about

Responsible AI
He helped co-author Australia's first AI ethical principles and consistently emphasizes that AI must be used responsibly to benefit customers and the community.
AI Customer Experience
Across his career, his primary focus has been using AI and data analytics to create personalized, real-time, and compelling experiences for banking customers.
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Career

Work history

9-2025
Chief Data, Digital and Ai Officer
Westpac
9-2021 - 9-2025
Chief Data & Analytics Officer
Commonwealth Bank
7-2018 - 9-2021
Chief Analytics Officer
Commonwealth Bank
7-2016 - 6-2018
General Manager Customer Decisioning & Insights
Commonwealth Bank
11-2013 - 6-2016
Director of Customer Analytics & Decisioning (Personal & Business Banking)
RBS
In the press

Media appearances

Westpac appoints Andrew McMullan as new chief data, digital and AI officer. Featured in FinTech Futures
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CBA chief joins Westpac to drive digital transformation. Featured in Broker Daily
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Education
1999 - 2003
Ph.D
University of Glasgow
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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