Anil Kumar

Critic
DISC Type : C

Head of Salesforce Platforms at Woolworths Group

Sydney, New South Wales, Australia

Overview

Anil Kumar is the Head of Salesforce Platforms at Woolworths Group, where he leads AI-driven transformations across service, sales, and digital experiences. A graduate of IIM Indore with an MBA, he is a Certified Scrum Product Owner and Salesforce Certified Administrator, showcasing his deep expertise in CRM and technology leadership.

Deeply committed to fostering workplace community, Anil has a passion for cultural engagement. For five consecutive years, he has taken the lead in organizing the large-scale Diwali celebrations at Woolworths Groups support office, creating inclusive and energetic events for his colleagues.

Unique fact: Anil co-authored a publication analyzing the industry dynamics of online travel agents in India.

Personality Overview

ROI Driven

Critic

Objective Thinker

They like to take decisions independently and do not seek others' support often.  They are quite likely to negotiate on pricing or other key terms. They prefer to analyze logically and value objective facts over emotions.

Topics They Care About

AI-led Transformation
His current role at Woolworths Group is focused on enabling AI-led transformations across service, sales, and digital experience.
Salesforce Ecosystem
As the Head of Salesforce Platforms and a Salesforce Certified Administrator, he has deep expertise in its applications for sales, service, and digital marketing.
Workplace Culture
He has organized Diwali celebrations at his company for five years, demonstrating a passion for creating an inclusive and engaging work environment.

Media Appearances

Anil has no verified media appearances

Work History

4-2024
Head of Salesforce Platforms at Woolworths Group
7-2022 - 4-2024
Head of Collaboration Technology at Woolworths Group
6-2019 - 7-2022
Product Manager- Supplier Engagement at Woolworths Group
10-2017 - 6-2019
Product Manager- Vendor Systems at Woolworths Group
5-2016 - 10-2017
Senior Business Analyst/Product Owner- In Store at Woolworths Group

Education

Master of Business Administration (MBA) from Indian Institute of Management, Indore
Bachelor of Engineering from Manipal Institute of Technology

More Information

Social Presence :

Prographics :

Exp : 17 Location : Sydney, New South Wales, Australia Job Level : Mid-senior Designation : Head of Salesforce Platforms at Woolworths Group
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Insights For Selling To Anil

During A Call Or A Meeting

DO's

  • Be ready to answer many clarity-seeking questions and requests for information
  • Don’t forget to mention how you compare to competition on both features and pricing
  • Leverage facts and figures wherever possible; use percentages, numbers etc.

DONT's

  • Don’t try to give too many examples of other users, they like to make their own decisions
  • Don’t rush them till they have clearly gotten all the necessary information
  • Make extra effort to not seem pushy or confrontational

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Anil is

  • Proof of ROI, low pricing and objective proof points are the important factors for them.
  • Will you ever get a clear answer from Anil

  • They do not mind saying no if they believe that it is the right decision.

Insights For Deal Planning

    How fast (or slow) will Anil move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Anil take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Anil

Personality Compatibility


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