Arturo Gálvez Orozco in

Arturo Gálvez Orozco

Questioner · DISC type c
Director Strategy Customer Experience at Grupo Financiero Banorte
📍 Mexico City, Mexico

Arturo is an IT project management specialist in the financial sector, with experience in Mexico, Spain, and Chile. He is an expert in agile and PMI methodologies for banking, payments, and financial markets. He holds a diploma in Senior Management from Universidad Iberoamericana.

He shows a strong interest in the evolution of technology, particularly the relationship between artificial intelligence and the end-user. His professional interests include major consulting firms like Accenture and Deloitte, suggesting a focus on high-level business strategy and execution.

During a prior role at Banorte, his strategy during a liquidity crisis resulted in savings of nearly 800 million pesos.

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Experience
24 Years
Current Role
Director Strategy Customer Experience
Job Level
Mid-senior
Location
Mexico City, Mexico
Personality Overview

How Arturo shows up

Not Easily Convinced
Value Seeker
Cautious & Analytical

It is quite likely of them to ask for pricing or other concessions. While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters. They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.

Priorities

Topics Arturo cares about

Financial Innovation
He has led significant modernization projects, including the implementation of a "neo Bank NOW" and a new financial core (Flexcube by Oracle) at INVEX.
Agile Methodologies
He holds certifications as a Scrum Master and Product Owner and has experience implementing PMOs using agile frameworks.
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Career

Work history

3-2025
Director Strategy Customer Experience
Grupo Financiero Banorte
6-2023 - 3-2025
Director of Institutional Projects
LGEC Sistemas Integración y Enlace
12-2012 - 4-2024
Deputy Director of Projects and Quality Assurance
INVEX
2-2011 - 12-2012
Risk Consultant - Pre Sales
Thomson Reuters
1-2003 - 2-2011
Deputy Director of Money Market
Grupo Financiero Banorte
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
4-2023 - 7-2023
Ciclo Formativo de Grado Superior
Harvard University
1-2008 - 12-2008
Diplomado en Alta Dirección
Universidad Iberoamericana, Ciudad de México
Social presence
in
Behavioral profile

DISC profile (public)

c

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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