Aurora F.

Pioneer
DISC Type : DIs

Information Technology Support Specialist at Ashoka

Fairfax, Virginia, United States

Overview

Aurora is a solutions-oriented IT professional with six years of experience spanning technical support, system administration, and team leadership. She has managed teams of over 50 consultants and holds skills in AWS, GSuite, Salesforce, and Active Directory. Colleagues describe her as a resourceful, patient, and courteous leader.

Outside of her formal roles, Aurora is deeply committed to continuous learning and professional development. She actively participates in online challenges to build her skills in the cybersecurity space and regularly works through technical learning paths on platforms like Microsoft Learn. She has previously volunteered in community service initiatives.

Unique fact: Aurora is currently dedicating herself to completing a 100-day cybersecurity challenge to rapidly advance her expertise.

Personality Overview

Dynamic But Sincere

Decisive But Friendly

Driven But Considerate

They have the unique ability to win both love and respect from their team (or outsiders)  They combine a unique set of diverse traits where they are fast and friendly but can slow down to be thorough when needed If they are convinced, they can become very strong champions for your product

Topics They Care About

Cybersecurity Skills
Actively transitioning into the cybersecurity field through a junior consultant role and dedicated self-study, including a 100-day learning challenge.
Technical Team Leadership
Previously managed and trained a team of over 50 technical support consultants, building knowledge bases and maintaining team communication.
Cloud Administration
Has hands-on experience administering cloud platforms, including Office365, AWS, and GSuite, with a focus on user and access management.

Media Appearances

Aurora has no verified media appearances

Work History

5-2024
Information Technology Support Specialist at Ashoka
5-2023 - 4-2024
Information Technology Support Specialist at Ashoka
9-2022
Junior Cybersecurity Consultant at Format Cyber
3-2022 - 4-2023
Layoff/position eliminated at Career Break
3-2021 - 2-2022
Technical Support Team Lead at MTX Group

Education

2011 - 2015
High School Diploma from Nutley High School

More Information

Social Presence :

Prographics :

Exp : N/A Location : Fairfax, Virginia, United States Job Level : N/A Designation : Information Technology Support Specialist at Ashoka
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Insights For Selling To Aurora

During A Call Or A Meeting

DO's

  • Mostly stick to your standard pitch and qualifying script, but add some stories or anecdotes to it
  • During followups, use calls or text if needed, they should be fine
  • Ask them for a lunch or coffee once some rapport has been established

DONT's

  • Don't lean very heavily into providing too much information, sharing whitepapers etc.
  • Don’t hesitate from asking questions or pushing them, but take a formal approach
  • Avoid focusing only on the product or its ROI, keep building trust subtly

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Aurora is

  • Nothing less than a strong combination of proof of results, relationship and high levels of professionalism is effective with them.
  • Will you ever get a clear answer from Aurora

  • They can say no while staying friendly, but can also be pursuaded to reconsider

Insights For Deal Planning

    How fast (or slow) will Aurora move?

  • They are generally fast movers and can take quick decisions
  • Can Aurora take some risk or not?

  • They have high risk-appetite but can get ahead of themselves once in a while. Observe carefully

You And Aurora

Personality Compatibility


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