Brian West

Observer
DISC Type : ci

Head of Developer Experience at SignalWire

McAlester, Oklahoma, United States

Overview

Brian West serves as the Head of Developer Experience at SignalWire and is a co-founder of the open-source platform FreeSWITCH. Described by colleagues as an "all in one package" who can think and execute quickly, he leverages over two decades of VoIP experience to enhance developer engagement.

His passion for technology is evident in his personal projects, where he experiments with building sophisticated voice AI agents. Brian shows a strong interest in the quality and user experience of communication systems, often critiquing poor implementations and advocating for more robust and thoughtful design.

Unique fact: Brian co-founded FreeSWITCH, a globally recognized open-source communication software platform that powers countless applications.

Personality Overview

Assertive

Value Driven

Example Seeker

They are generally good communicators and can be hard to convince.  They ask a lot of questions and rely heavily on information and collaterals. They can sound friendly and charming but can quickly change gears to become inquisitive and probing.

Topics They Care About

Voice AI Innovation
He actively builds and discusses advanced voice AI agents, focusing on sophisticated backend logic and data integration rather than simple, single-prompt solutions.
Developer Experience
His professional role and stated focus are on guiding and supporting developers, ensuring they can effectively use technologies like FreeSWITCH and SignalWire to build solutions.
Open-Source Telecom
As a co-founder of the popular open-source project FreeSWITCH, he has a deep-rooted interest in community-driven software development within the telecommunications industry.

Media Appearances

FreeSWITCH Turns 20: How SignalWire Was Born from Its Legacy. Featured in SignalWire Blog

See Now

Work History

6-2023
Head of Developer Experience at SignalWire
4-2018 - 6-2023
Director of Support Engineering at SignalWire
8-2005 - 11-2024
Co-Founder and Developer at FreeSWITCH Sponsored by SignalWire
2008 - 2014
CudaTel Engineering at Barracuda
7-2004 - 11-2008
System Admin at Accentra, Inc

Education

Brian has no verified education history

More Information

Social Presence :

Prographics :

Exp : 22 Location : McAlester, Oklahoma, United States Job Level : Mid-senior Designation : Head of Developer Experience at SignalWire
URL has been copied!

Insights For Selling To Brian

During A Call Or A Meeting

DO's

  • Help them realize that there is no personal risk in making this decision
  • Persuade objectively how your product will help them achieve their goals
  • Ask them questions to understand their needs better while staying affable

DONT's

  • Don’t try to rush them into a decision, provide all necessary information first
  • Avoid making offhand commitments
  • Don’t brush off any concerns, take all questions seriously

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Brian is

  • Proven value, strong testimonials are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Brian

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will Brian move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Brian take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Brian

Personality Compatibility


Other SignalWire Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.