Bruce Smith in

Bruce Smith

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Business Development Manager at CDW
📍 Greater Chicago Area, United States

Bruce Smith is a Business Development Manager at CDW, where he develops strategic plans to expand opportunities for CDWs Collaboration Partners. His expertise spans UCaaS, CCaaS, and CPaaS solutions, built on previous roles as a Senior Solution Consultant at Genesys and a Channel Account Manager at Avaya, focusing on customer experience platforms.

He recently earned a "Black Belt AI Data Fundamentals" certification in May 2025, demonstrating a commitment to emerging technologies.

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Experience
12 Years
Current Role
Business Development Manager
Job Level
Middle
Location
Greater Chicago Area, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Bruce cares about

UCaaS & CCaaS Solutions
His career is centered on unified communications and contact center solutions, from consulting at Genesys to developing business for CDW's partners.
Applied AI Assistants
Recently earned certifications in "AI Data Fundamentals" and "Copilot Agents, " indicating a strong professional interest in leveraging AI for business productivity.
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Career

Work history

5-2020
Business Development Manager
CDW
12-2018 - 5-2020
Senior Solution Consultant
Genesys
2-2015 - 11-2018
Channel Account Manager
Avaya
9-2013 - 2-2015
Business Account Executive
Frontier Communications
In the press

Media appearances

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Education
Education details unavailable
Indiana University Bloomington
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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