Carolina Merlo

Critic
DISC Type : C

Director, Customer Success LATAM at Acoustic

Santiago, Santiago Metropolitan Region, Chile

Overview

Carolina has no verified overview

Personality Overview

Objective Thinker

ROI Driven

Precise

They prefer to do logical analysis and value evidence over emotions.  They are quite likely to negotiate on pricing or other key terms. They enjoy working alone and do not rely on others very often.

Topics They Care About

Carolina has no verified topics they care about

Media Appearances

Carolina has no verified media appearances

Work History

7-2021
Director, Customer Success LATAM at Acoustic
4-2019 - 7-2021
Sales & Marketing Senior Consultant at GRUPO|DNA
11-2017 - 3-2019
Sales and Marketing Consultant at GRUPO|DNA
5-2014 - 10-2017
Business Development Manager at Travelport
3-2011 - 5-2014
Customer Success Manager Argentina & Uruguay at Travelport

Education

2011 - 2013
2 from Instituto argentino de gastronomia
2009 - 2011
3 from Universidad del Salvador

More Information

Social Presence :

Prographics :

Exp : N/A Location : Santiago, Santiago Metropolitan Region, Chile Job Level : N/A Designation : Director, Customer Success LATAM at Acoustic
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Insights For Selling To Carolina

During A Call Or A Meeting

DO's

  • Tell them what ROI they can expect
  • Use phrases like ‘expect X% improvement’, ‘data clearly shows’ etc.
  • If you can, show them industry reports or analyst comments instead of sharing anecdotal stories

DONT's

  • Do not use very emotional or colorful language
  • Make extra effort to not seem pushy or confrontational
  • Don't give superficial answers, they are easily rattled by them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Carolina is

  • Strong evidence of ROI, effective pricing, and proven data points matter the most to them.
  • Will you ever get a clear answer from Carolina

  • It is not very hard for them to say no if they are not convinced about the decision.

Insights For Deal Planning

    How fast (or slow) will Carolina move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Carolina take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Carolina

Personality Compatibility


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