Ceira Thom

Enthusiast
DISC Type : i

Trustee of the John Lewis Foundation at John Lewis Partnership

London, England, United Kingdom

Overview

Ceira has no verified overview

Personality Overview

Consensus Focused

Optimistic

Amiable & Agreeable

They are generally friendly, so be careful when relying on their word.  They prefer to build relationships rather than staying totally transactional. Unlike D or C types, they are convinced more by stories and testimonials.

Topics They Care About

Ceira has no verified topics they care about

Media Appearances

Ceira has no verified media appearances

Work History

3-2024
Trustee of the John Lewis Foundation at John Lewis Partnership
5-2023
Head of Learning, inclusion and belonging at John Lewis Partnership
5-2021 - 5-2023
Head Of Learning at John Lewis & Partners
4-2020 - 5-2021
Head of Development and Wellbeing at John Lewis & Partners
2018 - 4-2020
Senior Leader Customer and Partner Experience at John Lewis & Partners

Education

2000 - 2004
History from University of Glasgow

More Information

Social Presence :

Prographics :

Exp : 15 Location : London, England, United Kingdom Job Level : Mid-senior Designation : Trustee of the John Lewis Foundation at John Lewis Partnership
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Insights For Selling To Ceira

During A Call Or A Meeting

DO's

  • Maintain high, positive energy and convey confidence
  • Refer to interesting customer testimonials and stress on great customer experience
  • Ask them how their day is going or exchange some other pleasantries

DONT's

  • Don’t ask too many questions in one go, weave them into the flow
  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time
  • Don't be critical or challenge them openly, they can react defensively

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ceira is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Ceira

  • They will hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Ceira move?

  • Even when they are constantly engaged, they do not reach decisions quickly.
  • Can Ceira take some risk or not?

  • They can take some low-probability risks if needed.

You And Ceira

Personality Compatibility


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