Charles Mongeon

Pioneer
DISC Type : DSI

Member, Board of Directors at Oshawa Power

Canada

Overview

Charles is the Senior Vice President of Technology Operations Transformation at Sobeys, where he leads major initiatives in enterprise resiliency and service management. He also serves as a Board Member for Oshawa Power, drawing on extensive IT leadership experience from previous roles at Google and TELUS. Colleagues describe him as a "proven leader" and "outstanding manager".

He is passionate about continuous learning, having recently earned a certification in Executive Leadership from the University of Torontos Rotman School of Management. Charles also dedicates time to mentoring students, sharing career wisdom with the next generation of professionals at universities like St. Francis Xavier.

He is a recipient of the 2018 Oracle Excellence Award for “Leadership in Infrastructure Transformation. ”

Personality Overview

Friendly But Fast

Driven But Considerate

Decisive But Friendly

If they are convinced, they can become very strong champions for your product  They have the unique ability to win both love and respect from their team (or outsiders) They combine a unique set of diverse traits where they are fast and friendly but can slow down to be thorough when needed

Topics They Care About

IT Transformation
He is currently leading a 5-year enterprise resiliency and service management transformation strategy at Sobeys.
Service Management
He is actively spearheading the improvement of core ITIL processes, including problem and major incident management, as part of a long-term strategy.
Cloud Strategy
His background includes serving as a Cloud Customer Experience Executive at Google and heading Data Center Services at TELUS.

Media Appearances

Charles has no verified media appearances

Work History

11-2025
Member, Board of Directors at Oshawa Power
5-2022
Senior Vice President - Technology Operations Transformation at Sobeys
Cloud Customer Experience Executive at Google
Vice President, Head of Information Technology & Data Center Services and Solutions at TELUS
Canadian Delivery Leader - Infrastructure Services at Capgemini

Education

B.SC from University of Ottawa
Executive Education • Strategy and Leadership from Harvard Business School

More Information

Social Presence :

Prographics :

Exp : 3 Location : Canada Job Level : Leadership Designation : Member, Board of Directors at Oshawa Power
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Insights For Selling To Charles

During A Call Or A Meeting

DO's

  • Build a trustworthy relationship while keeping the product center-stage
  • Ask them for a lunch or coffee once some rapport has been established
  • Showcase existing customers and use case-studies to grab their attention

DONT's

  • Avoid focusing only on the product or its ROI, keep building trust subtly
  • Don’t hesitate from asking questions or pushing them, but take a formal approach
  • Don’t be too verbose or overly friendly; a little bit, however, is fine

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Charles is

  • Nothing less than a strong combination of proof of results, relationship and high levels of professionalism is effective with them.
  • Will you ever get a clear answer from Charles

  • They can say no while staying friendly, but can also be pursuaded to reconsider

Insights For Deal Planning

    How fast (or slow) will Charles move?

  • They are generally fast movers and can take quick decisions
  • Can Charles take some risk or not?

  • They have high risk-appetite but can get ahead of themselves once in a while. Observe carefully

You And Charles

Personality Compatibility


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