Chelsea Higgins

Captain
DISC Type : SD

Director of Quality and Innovation at 360 Advanced

New York City Metropolitan Area, United States

Overview

Chelsea Higgins is a Senior Quality Control Manager at 360 Advanced, where she has built her career from Project Coordinator to a senior leadership role. She holds multiple certifications, including CISA and CHQP, and possesses expertise in SOC, HIPAA, PCI, and HITRUST frameworks.

She earned her Bachelors Degree from the University of Tampas John H. Sykes College of Business.

Chelsea has spent her entire professional career progressing through five different roles within 360 Advanced.

Personality Overview

Consummate Professional

Long-Term Thinker

Dynamic But Sincere

They might take some time to make their mind up but once they do, they don't change it easily.  They are very professional in their approach and can weigh multiple perspectives together. Reading between the lines and seeing beyond your words comes naturally to them.

Topics They Care About

IT Audit Frameworks
Holds CISA, CHQP, and CCSFP certifications with hands-on experience in SOC, HIPAA, PCI, and HITRUST compliance.
HITRUST Compliance
Her specialized certifications as a Certified HITRUST Quality Professional and CSF Practitioner highlight her deep expertise in this specific framework.
Cybersecurity Threats
Demonstrates an interest in mitigating organizational cyber vulnerabilities, as shown by content she has shared professionally.

Media Appearances

Chelsea has no verified media appearances

Work History

1-2026
Director of Quality and Innovation at 360 Advanced
1-2024 - 12-2025
Director of Quality Control at 360 Advanced
1-2023 - 12-2023
Senior Manager Quality Control at 360 Advanced
1-2021 - 12-2022
Quality Control Manager at 360 Advanced
1-2018 - 1-2021
Senior Auditor at 360 Advanced

Education

2010 - 2014
Bachelor's Degree from University of Tampa - John H. Sykes College of Business

More Information

Social Presence :

Prographics :

Exp : 12 Location : New York City Metropolitan Area, United States Job Level : Mid-senior Designation : Director of Quality and Innovation at 360 Advanced
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Insights For Selling To Chelsea

During A Call Or A Meeting

DO's

  • Come across as a trustworthy professional and be respectful, they usually know their game
  • Let them know of potential risks but suggest mitigation methods alongside
  • Suggest clear next steps with confidence, don't be vague or hesitant

DONT's

  • Don't take their patience for granted, avoid long-winding sermons
  • Avoid putting conscious effort into relationship-building
  • Don't get into pricing discussions early on, steer conversation towards proven results

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Chelsea is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Chelsea

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Chelsea move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Chelsea take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Chelsea

Personality Compatibility


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