Christina Vincent in

Christina Vincent

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Director of Customer Success at BigID
📍 Boston, Massachusetts, United States

Christina Vincent is the Director of Customer Success at BigID, leading a team focused on driving customer value, retention, and expansion. With an 11-year tenure at Rapid7 and a Bachelors in Business Administration, she is also ISC2 Certified in Cybersecurity, underscoring her commitment to the industry.

After an incredible 11-year journey and multiple promotions at Rapid7, Christina recently transitioned to a new leadership role at BigID.

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Current Role
Director of Customer Success
Location
Boston, Massachusetts, United States
Personality Overview

How Christina shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Christina cares about

Customer Success
Passionate about leading teams that ensure customers achieve meaningful value and ROI through focused implementation, adoption, and long-term success.
Team Leadership
Advises leaders to focus on listening closely and asking thoughtful questions. She also encourages aspiring managers to demonstrate excellence in their current role first.
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Career

Work history

2-2025
Director of Customer Success
BigID
1-2024 - 2-2025
Director, Enterprise Customer Success
Rapid7
9-2022 - 1-2024
Senior Manager, Enterprise Customer Success
Rapid7
1-2017 - 7-2021
Manager, Customer Success
Rapid7
1-2015 - 1-2017
Customer Success Manager
Rapid7
In the press

Media appearances

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Education
Bachelor of Business Administration (B.B.A.)
Champlain College
Education details unavailable
Griffith University
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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