Claire Parkins is a results-driven customer engagement leader, previously Head of Customer Communication at British Gas. She specializes in using data, Behavioural Science, and CRM strategy to enhance customer experience. Colleagues describe her as a pragmatic, empathetic, and focused leader who excels at driving complex projects. She holds a BSc from the University of Liverpool.
Outside of her corporate role, Claire is passionate about giving back to the community through volunteering. She enjoys participating in team-based charitable activities and actively supports causes she believes in, finding fulfillment in helping local communities.
She has a certification as a Behavioural Science Masterclass, applying principles of behavioural economics to transform customer communications.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
Explore more public profiles from related professionals.
Discover additional public profiles from our index.
Looking for someone else? Search here for anyone.