Craig DeLeo

Commander
DISC Type : D

Vice President, Customer Engagement at Optimum

Philadelphia, Pennsylvania, United States

Overview

Craig has no verified overview

Personality Overview

Candid & Clear

Risk-Taker

Impact-Driven

They respond better to strong and respectful interactions.  They take a lot of pride in personal achievements. More than the product, they care about the impact of the product.

Topics They Care About

Craig has no verified topics they care about

Media Appearances

Craig has no verified media appearances

Work History

3-2025
Vice President, Customer Engagement at Optimum
12-2016 - 12-2024
Vice President, Video & Entertainment Services at Comcast
7-2015 - 12-2016
Vice President, Customer Development Marketing at Comcast
12-2014 - 7-2015
Executive Director, Customer Development Marketing at Comcast
3-2013 - 12-2014
Executive Director, Video Product Planning at Comcast

Education

BA from Lafayette College

More Information

Social Presence :

Prographics :

Exp : 28 Location : Philadelphia, Pennsylvania, United States Job Level : Senior Designation : Vice President, Customer Engagement at Optimum
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Insights For Selling To Craig

During A Call Or A Meeting

DO's

  • Refer to testimonials from well-known industry leaders
  • When negotiating terms, help them build an impression that they are the ones calling the shots
  • Be respectful but crisp

DONT's

  • Avoid being too verbose
  • Do not hesitate from asking counter questions, just avoid challenging their authority
  • Don’t take too much time in sending them information if they ask for any

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Craig is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Craig

  • If they decide not to use your product, they will say no clearly.

Insights For Deal Planning

    How fast (or slow) will Craig move?

  • They can reach decisions fairly quickly if they are convinced.
  • Can Craig take some risk or not?

  • They don’t mind risks but can be quite binary about them.

You And Craig

Personality Compatibility


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