Davi De Barros

Activist
DISC Type : Cd

Global Head of Servicing Scale at Wise

United Kingdom

Overview

Davi De Barros is the Global Head of Servicing Scale at Wise, bringing 19 years of expertise in workforce management and customer experience across tech, finance, and insurance. An MBA graduate from Fundação Getulio Vargas, he excels at leading global, cross-cultural teams and implementing large-scale operational strategies.

Colleagues consistently describe Davi as an inspiring, enthusiastic, and strategic leader who is deeply committed to his teams professional and personal growth. He is a multilingual professional, fluent in Portuguese and English, who actively engages with teams and opportunities in diverse cultural settings.

He has a unique breadth of experience, having led successful projects across eight different industries, including pharmaceuticals, consumer goods, and payment processing.

Personality Overview

Meticulous

Perfectionist

Value Conscious

They focus on objectivity in a pitch and pay little attention to bells and whistles.  They care equally about the product and its potential impact. They respond well to confident salespeople.

Topics They Care About

Global WFM
His career at Wise and Allianz has centered on leading global Workforce Management teams, recently hiring for roles supporting operations in Spain and Canada.
Customer Experience
His professional focus is on driving customer excellence, with a deep background in managing key performance indicators like C-SAT, NPS, and First Contact Resolution (FCR).
Inspiring Leadership
Multiple recommendations highlight his impact as an "inspiring" and "enthusiastic" leader who successfully transforms teams and fosters professional growth.

Media Appearances

Davi has no verified media appearances

Work History

12-2025
Global Head of Servicing Scale at Wise
4-2025 - 12-2025
Global Head of Workforce Management at Wise
3-2022 - 3-2025
Global Head of Workforce Management at Allianz Partners
10-2021 - 3-2022
Head of Workforce Management, North America at Allianz Partners
1-2019 - 2-2022
Director - WFM, Reporting and Automation at Allianz Partners

Education

2010 - 2011
Master of Business Administration (MBA) from FGV - Fundação Getulio Vargas
2004 - 2008
2008 from Universidade Paulista

More Information

Social Presence :

Prographics :

Exp : 20 Location : United Kingdom Job Level : Mid-senior Designation : Global Head of Servicing Scale at Wise
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Insights For Selling To Davi

During A Call Or A Meeting

DO's

  • Be crisp while making the pitch
  • Stress on the business value that your product offers
  • Make sure that they have the necessary authority, they could present false stature sometimes

DONT's

  • Refrain from asking too many questions
  • Do not give up if they are not convinced, try again with a different approach
  • Don’t expect them to change their mind quickly if they say no once

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Davi is

  • Belief in the product plays an important role, followed by objective proof and testimonials.
  • Will you ever get a clear answer from Davi

  • They may hesitate slightly, but if they are not convinced, they will say no.

Insights For Deal Planning

    How fast (or slow) will Davi move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Davi take some risk or not?

  • They can take risks only after they have analyzed the advantages and disadvantages.

You And Davi

Personality Compatibility


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