Diego Faraone
Login to view DISC.Diego Faraone is a Customer Experience leader at SumUp with 15 years of expertise in CX, CS, and BPO management, directing teams of over 500 people. A psychologist by training, he is also certified in MBTI® and Lean Six Sigma, and is currently pursuing a postgraduate degree in AI and Business. Colleagues describe him as competent, strategic, and empathetic.
He is deeply passionate about building strong, collaborative team cultures. Diego actively fosters unity and motivation by engaging in company events and celebrating team successes, such as achieving a 9. 5 rating on the Reclame Aqui platform, which he considers a point of pride.
Uniquely, he combines his formal education in Psychology with large-scale operational leadership to build high-performance teams.
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