Dinesh Tumbali

Go-getter
DISC Type : d

Customer Value Partner - NA Accounts at Phenom

Visakhapatnam, Andhra Pradesh, India

Overview

Dinesh is a Customer Value Partner at Phenom focused on driving user adoption and satisfaction for North American accounts. With a background blending computer science and human resource management, he excels at automating processes and enhancing client engagement. He previously grew a sales and customer success team tenfold at PerspectAI.

He is passionate about developing talent and building positive ecosystems around products. Dinesh believes that a happy client is the most effective brand evangelist for any company, showing a deep commitment to user-centric success and team building. He frequently posts about hiring interns and new team members.

He believes the marriage between computers and HRM is the key to innovations that help organizations.

Personality Overview

Decisive

Fast-Paced

Challenger

They focus on objectivity in a pitch and pay little attention to bells and whistles.  They respond well to confident salespeople. They don’t always try to control the conversation but neither do they like yielding it fully.

Topics They Care About

Customer Onboarding
His current role involves spearheading user training and onboarding for new accounts to ensure seamless adoption of HR technology solutions.
HR Technology
As a key team member at Phenom, he is deeply involved in the HR tech space and actively promotes industry events and innovations.
Sales Leadership
In a prior role, he built and managed a sales team, increasing its size tenfold while training members on the complete sales lifecycle.

Media Appearances

Dinesh has no verified media appearances

Work History

11-2023
Customer Value Partner - NA Accounts at Phenom
4-2023 - 10-2023
Customer Success Specialist at Phenom
4-2021 - 4-2023
Customer Success Specialist at PerspectAI
10-2019 - 3-2021
Senior Sales Operations Associate at PerspectAI
6-2018 - 9-2019
Sales Operations Associate at PerspectAI

Education

2015 - 2017
Post Graduate Diploma in Management from Acharya Academy of Management Sciences
2010 - 2014
Bachelor of Technology (B.Tech.) from Maharaj Vijayaram Gajapathi Raj College of Engineering, Chintalavalasa, Vizianagaram-535005 (CC-33)

More Information

Social Presence :

Prographics :

Exp : 7 Location : Visakhapatnam, Andhra Pradesh, India Job Level : N/A Designation : Customer Value Partner - NA Accounts at Phenom
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Insights For Selling To Dinesh

During A Call Or A Meeting

DO's

  • Stress on the business value that your product offers
  • Make sure that you you respond to any queries from them quickly
  • Highlight the competitive differentiation of your product

DONT's

  • Don’t try to be an alpha salesperson, give them equal space
  • Refrain from asking too many questions
  • Don't try too hard to get friendly, let it happen with time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Dinesh is

  • Belief in the product plays an important role, followed by objective proof and testimonials.
  • Will you ever get a clear answer from Dinesh

  • They may hesitate slightly, but if they are not convinced, they will say no.

Insights For Deal Planning

    How fast (or slow) will Dinesh move?

  • Their decision making speed is somewhere in the middle.
  • Can Dinesh take some risk or not?

  • They can take risks only after they have analyzed the advantages and disadvantages.

You And Dinesh

Personality Compatibility


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