Duncan Capps CBE MA FCILT

Pioneer
DISC Type : dis

Director Border Security Command - Maritime & Small Boats Operations at UK Home Office

United Kingdom

Overview

Duncan Capps is a strategic leader and Director at the UK Home Office, focused on border and maritime security. A decorated former Major General with a 37-year career in the British Army, his final role was Commandant of the Royal Military Academy Sandhurst. He holds an MA from Cranfield University.

Outside of his official duties, Duncan is passionate about leadership development and creating inclusive, empowering cultures. He is the Chair of the Army Cadet Charitable Trust UK (ACCT UK) and enjoys all forms of fitness and outdoor activity. He has described himself as a values-based servant leader.

Unique fact: As Commandant of Sandhurst, he was responsible for training the next generation of British Army officers and leaders from allied nations.

Personality Overview

Dynamic But Sincere

Friendly But Fast

Driven But Considerate

If they are convinced, they can become very strong champions for your product  They combine a unique set of diverse traits where they are fast and friendly but can slow down to be thorough when needed They have the unique ability to win both love and respect from their team (or outsiders)

Topics They Care About

Maritime Security
As Director of Border Security Command, he leads operations to tackle illicit activity and small boat crossings in the maritime domain for the UK Home Office.
Leadership Development
He was Commandant of the Royal Military Academy Sandhurst and frequently speaks on leadership, including on the Centre for Army Leadership podcast.
Servant Leadership
He personally identifies with this philosophy, emphasizing the importance of putting people first to build trust and empower teams.

Media Appearances

Duncan has no verified media appearances

Work History

11-2025
Director Border Security Command - Maritime & Small Boats Operations at UK Home Office
1-2025 - 11-2025
Senior Director Border Force Sector 2 - Irregular Migration, European, Maritime & Small Boats Ops. at UK Home Office
12-2022 - 12-2024
Senior Director - Small Boats Operational Command at UK Home Office
3-2020 - 8-2022
Commandant Royal Military Academy Sandhurst at Royal Military Academy Sandhurst
6-2017 - 3-2020
General Officer Commanding Regional Command at British Army

Education

7-2022 - 7-2022
Mini MBA from In Professional Development
2019 - 2019
Certificate in Company Direction from Institute of Directors (IoD)

More Information

Social Presence :

Prographics :

Exp : 21 Location : United Kingdom Job Level : Mid-senior Designation : Director Border Security Command - Maritime & Small Boats Operations at UK Home Office
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Insights For Selling To Duncan

During A Call Or A Meeting

DO's

  • Ask them for a lunch or coffee once some rapport has been established
  • Showcase existing customers and use case-studies to grab their attention
  • Keep your pitch focused on the impact but nurture the relationship too

DONT's

  • Don’t be very informal during the early interactions even if they are being so themselves
  • Don’t be too verbose or overly friendly; a little bit, however, is fine
  • Avoid focusing only on the product or its ROI, keep building trust subtly

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Duncan is

  • Nothing less than a strong combination of proof of results, relationship and high levels of professionalism is effective with them.
  • Will you ever get a clear answer from Duncan

  • They can say no while staying friendly, but can also be pursuaded to reconsider

Insights For Deal Planning

    How fast (or slow) will Duncan move?

  • They are generally fast movers and can take quick decisions
  • Can Duncan take some risk or not?

  • They have high risk-appetite but can get ahead of themselves once in a while. Observe carefully

You And Duncan

Personality Compatibility


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