Dylan Finley, MBA

Energizer
DISC Type : I

Customer Success Manager at ESO

Denver Metropolitan Area, United States

Overview

Dylan is an ambitious SAAS sales leader with over seven years of experience, consistently ranking as a top performer at ESO. He leverages his CU Boulder MBA to drive revenue and create lasting client partnerships, with a passion for transforming processes through SAAS, especially in digital healthcare and startups.

Outside of his professional life, Dylan finds joy in creative pursuits, specifically playing the guitar and writing his own music. He is also an adventurer, holding a certification as an Open Water Scuba Diver, indicating an interest in exploration and marine life.

During his MBA, he spearheaded the expansion of a European company, Skaza, into the United States, closing two high-profile customers within the first two weeks.

Personality Overview

Believer

Relationship Oriented

Enthusiastic

They are friendly, approachable and love to make new connections.  They are really good at seeing what the long-term impacts of their decisions could be. They are not always early adopters but can be pursuaded by leveraging strong relationships.

Topics They Care About

SAAS in Healthcare
He has extensive experience selling healthcare SAAS at ESO and is passionate about transforming processes in the digital healthcare space.
Client Success
His career includes hybrid enterprise sales and success roles, focusing on creating long-lasting client partnerships for major US agencies.
Market Expansion
As an MBA student, he successfully led a team to spearhead the United States market expansion for a European company.

Media Appearances

Dylan has no verified media appearances

Work History

1-2025 - 6-2025
Customer Success Manager at ESO
9-2021 - 1-2025
Account Manager at ESO
1-2021 - 5-2021
International Sales and Marketing Consultant at Skaza - Exceeding Expectations
12-2020 - 5-2021
Leeds MBA Ambassador/Interviewer at University of Colorado Boulder - Leeds School of Business
10-2020 - 12-2020
Graduate Teaching Assistant at University of Colorado Boulder - Leeds School of Business

Education

2019 - 2021
Masters of Business Administration - MBA from University of Colorado Boulder - Leeds School of Business
2013 - 2017
Bachelor's Degree from University of Colorado Boulder

More Information

Social Presence :

Prographics :

Exp : 8 Location : Denver Metropolitan Area, United States Job Level : N/A Designation : Customer Success Manager at ESO
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Insights For Selling To Dylan

During A Call Or A Meeting

DO's

  • Talk anecdotally about the customer experience that your product offers
  • Invite them for a lunch or a drink/coffee
  • Use phrases like ‘people will love’, ‘massive impact’ etc.

DONT's

  • Don’t assume a yes just because they have not said no
  • Don’t be excessively objective, be a storyteller
  • Avoid cutting into their flow

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Dylan is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Dylan

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Dylan move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Dylan take some risk or not?

  • They can accept limited risks, ones that they think will not impact them personally.

You And Dylan

Personality Compatibility


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