Eilidh Thomson

Balancer
DISC Type : S

Journey Manager ASHP & EV at Centrica

Troon, Scotland, United Kingdom

Overview

Eilidh Thomson is a Product Journey Manager at Centrica, specializing in the renewable energy sector, including Air Source Heat Pumps, Solar, and EV technology. Her role focuses on process design, leveraging data analysis, and project planning to enhance internal processes and improve customer outcomes.


Eilidh was instrumental in the launch of Heat Pumps as part of the Hive eco-tech product range.

Personality Overview

Process-Oriented

Empathetic

Good Listener

Even if it takes time, they prefer following the process.  They are confident about making long-term decisions. They are polite and respectful but practical.

Topics They Care About

Renewable Home Tech
Her current role as a Product Journey Manager is specifically focused on Air Source Heat Pumps (ASHP), Solar, and Electric Vehicles (EV) at Centrica.
Customer Journey Design
A core part of her job involves process design, data analysis, and project planning to create better experiences and outcomes for customers.
Heat Pump Adoption
Her social media activity indicates a strong focus on promoting heat pump technology, from product launches within the Hive app to building installer networks.

Media Appearances

Eilidh has no verified media appearances

Work History

11-2021
Journey Manager ASHP & EV at Centrica
8-2021
Product & Proposition Design Analyst at Centrica

Education

Eilidh has no verified education history

More Information

Social Presence :

Prographics :

Exp : 4 Location : Troon, Scotland, United Kingdom Job Level : Middle Designation : Journey Manager ASHP & EV at Centrica
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Insights For Selling To Eilidh

During A Call Or A Meeting

DO's

  • Be personal and polite and slightly formal
  • Be very observant about how they perceive the risk in the decision
  • Focus on making them comfortable before really commencing the sales motion

DONT's

  • Do not sound very transactional, make extra effort to be genuinely interested
  • Skip mentioning details that are confusing
  • Don’t brush off their concerns, their comfort with you will go down

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Eilidh is

  • For them, low risk, acceptance by others and strong collaterals are most important.
  • Will you ever get a clear answer from Eilidh

  • They never like to say no directly, they postpone the decisions or just go silent.

Insights For Deal Planning

    How fast (or slow) will Eilidh move?

  • They can be very slow in making decisions.
  • Can Eilidh take some risk or not?

  • They are very likely to play it safe rather than taking risk.

You And Eilidh

Personality Compatibility


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