Elaine Maglantay

Customer Support Specialist at PayPal

📍 Calabarzon, Philippines

Elaine is a hardworking and persistent Customer Support Specialist at PayPal with extensive experience in the financial services and customer service sectors. A fast learner who loves challenges, she recently earned a certification in Being an Effective Team Member, underscoring her commitment to collaboration.

Her background includes a Bachelor of Science in Hotel and Restaurant Management, which provided a strong foundation in service and hospitality. This experience, combined with her professional roles, shows a long-standing dedication to ensuring positive customer experiences across different industries.

Unique fact: She leverages a degree in Hotel and Restaurant Management to excel in the financial technology support space.

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Experience

8 Years

Current Role

Customer Support Specialist

Job Level

Junior

Location

Calabarzon, Philippines

Personality Overview

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Priorities

Topics Elaine cares about

Effective Teamwork

She recently completed the “Being an Effective Team Member” course and publicly shared her accomplishment, highlighting the importance of collaboration.

Customer Experience

Her entire career, from restaurant server to roles at FIS and PayPal, has been focused on providing high-quality customer service and support.

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Career

Work history

8-2021

Customer Support Specialist

PayPal

1-2019 - 4-2021

Consultant

WNS Global Services

10-2017 - 9-2018

Server

The Moment Group of Restaurants

11-2016 - 5-2017

Customer Servixe

FIS

7-2015 - 3-2016

Teammate/ Financial Account Specialist (PayPal)

ePerformax

In the press

Media appearances

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Education

2009 - 2014

Bachelor of Science in Hotel and Restaurant Management

The National Teachers College

Social presence

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Elaine Maglantay

Topics Elaine cares about

Work history

Media appearances

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