Elizabeth Blass 🌻
Login to view DISC.Elizabeth is the Chief Customer Officer at Karbon, leading the global customer success organization. An author, speaker, and creator of the "NBA (Next Best Action) Framework™, " she has over 15 years of experience driving revenue and building customer-centric teams in technology. Colleagues describe her as an empathetic, visionary, and professional leader with tremendous passion.
Elizabeth is a vocal advocate for women in tech, serving as an advisor for Wednesday Women and a mentor to others in the field. She is also a passionate supporter of womens sports, a topic she highlights in her professional headline, blending her personal advocacy with her professional identity.
She recently co-authored and published "The Customer Success Talent Playbook, " a guide for professionals navigating career paths in the CS industry.
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