Eric Kilichowski

Enthusiast
DISC Type : i

ITSM Analyst, IT Service Management at Synchronoss Technologies

Bethlehem, Pennsylvania, United States

Overview

Eric has no verified overview

Personality Overview

Amiable & Agreeable

Optimistic

Non-Confrontational

They agree with others often, so exercise caution when relying on their word.  They prefer to build relationships rather than staying totally transactional. Unlike D or C types, they are convinced more by stories and testimonials.

Topics They Care About

Eric has no verified topics they care about

Media Appearances

Eric has no verified media appearances

Work History

5-2019
ITSM Analyst, IT Service Management at Synchronoss Technologies
5-2018 - 4-2019
Sr. Operations Support Technician (NOC/EOC) at Synchronoss Technologies
10-2015 - 4-2018
Operations Support Technician III (NOC/EOC) at Synchronoss Technologies
1-2013 - 9-2015
Network Control Specialist III (NOC/EOC) at Synchronoss Technologies
4-2012 - 12-2012
NOC Analyst II at Synchronoss Technologies

Education

Master of Professional Studies from Penn State College of Information Sciences and Technology
Bachelor of Science from Kutztown University of Pennsylvania

More Information

Social Presence :

Prographics :

Exp : 15 Location : Bethlehem, Pennsylvania, United States Job Level : N/A Designation : ITSM Analyst, IT Service Management at Synchronoss Technologies
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Insights For Selling To Eric

During A Call Or A Meeting

DO's

  • Compliment them about their personality if you get a chance
  • Refer to interesting customer testimonials and stress on great customer experience
  • Invite them for a lunch or a drink/coffee

DONT's

  • Don't be critical or challenge them openly, they can react defensively
  • Don’t ask too many questions in one go, weave them into the flow
  • Avoid overloading them with too much information

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Eric is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Eric

  • They probably won't say no directly.


Insights For Deal Planning

    How fast (or slow) will Eric move?

  • They are not the ones to make fast decisions, even while they stay committed.
  • Can Eric take some risk or not?

  • They can take some low-probability risks if needed.

You And Eric

Personality Compatibility


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