Eric Sutton is the Chief CX & Design Officer at KeyBank, leading the enterprise experience and design organization, KeyXD. He focuses on using client insight and AI-enabled delivery to drive business outcomes. He holds a BFA from Virginia Commonwealth University and is described by others as supportive, kind, and hardworking.
With a background in fine arts, Eric shows a keen interest in creative disciplines and how they intersect with business. He follows trends in brand storytelling and recently joined Blend, a global community dedicated to challenging traditional thinking through cognitive diversity.
In 2024, he won a MarCom Platinum Award, recognizing his entire individual body of work and its impact on design and business transformation.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
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