Fábio Formento is a customer experience executive with over 20 years of leadership in operations and customer relations at companies like Inter and Neon. A graduate of PUCRS and FGV, colleagues describe him as a humane, competent, and results-focused leader dedicated to transforming service delivery.
He is passionate about developing people, believing that business results are impossible without focusing on team growth and transforming the internal customer experience first. His personal posts suggest that his Christian faith is a core part of his worldview and a source of inspiration.
Unique fact: At GETNET, he led the transformation of a traditional customer service unit into a complete business center with its own P&L.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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