Filippo Valente in

Filippo Valente

Sharpshooter · DISC type CD
Lead Experience Designer @ Reveal Operational Intelligence at Verizon Connect
📍 Florence, Tuscany, Italy

Filippo is a Lead Experience Designer at Verizon Connect, focusing on AI and user experience. He holds certifications from UC Berkeley and the Nielsen Norman Group and has been recognized with multiple awards in 2024 for his work. Colleagues often describe him as proactive, creative, and intuitive.

He is passionate about the evolution of technology, dedicating his time to continuous learning by attending international conferences on AI and UX. He believes in constantly adapting to a rapidly changing world and using strategic foresight to explore future scenarios and build new narratives.

Unique fact: Filippo is the co-inventor on two patents for systems that monitor vehicle load stability and idling.

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Experience
19 Years
Current Role
Lead Experience Designer @ Reveal Operational Intelligence
Job Level
Mid-senior
Location
Florence, Tuscany, Italy
Personality Overview

How Filippo shows up

Thorough Evaluator
Precise But Practical
Rigorous & Demanding

More than the product, they care about the impact of the product. They take a lot of pride in personal achievements. They are not always relationship oriented.

Priorities

Topics Filippo cares about

AI in UX
He explores how to use AI for strategic foresight and to turn possibilities into user realities, a focus of his recent work and a 2024 award-winning pilot project.
Lean Experimentation
Advocates for using a scientific, experiment-based approach to make decisions when working with unpredictable technologies like AI and large language models.
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Career

Work history

5-2025
Lead Experience Designer @ Reveal Operational Intelligence
Verizon Connect
2-2023 - 5-2025
Senior User Experience Designer @ Reveal Operational Intelligence
Verizon Connect
10-2022 - 1-2023
Senior User Experience Designer @ VZC Installation Scheduling Portal
Verizon Connect
7-2022 - 1-2023
Senior User Experience Designer @ Onboarding, Content & Des Ops
Verizon Connect
1-2019 - 2-2023
Senior User Experience Designer @ Field and Integrations Services
Verizon Connect
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
5-2021 - 6-2022
UX Certification
Nielsen Norman Group
6-2023 - 11-2023
Artificial Intelligence Strategy
UC Berkeley School of Information
Social presence
in
Behavioral profile

DISC profile (public)

C

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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