Filippo Valente

Sharpshooter
DISC Type : CD

Lead Experience Designer @ Reveal Operational Intelligence at Verizon Connect

Florence, Tuscany, Italy

Overview

Filippo is a Lead Experience Designer at Verizon Connect, focusing on AI and user experience. He holds certifications from UC Berkeley and the Nielsen Norman Group and has been recognized with multiple awards in 2024 for his work. Colleagues often describe him as proactive, creative, and intuitive.

He is passionate about the evolution of technology, dedicating his time to continuous learning by attending international conferences on AI and UX. He believes in constantly adapting to a rapidly changing world and using strategic foresight to explore future scenarios and build new narratives.

Unique fact: Filippo is the co-inventor on two patents for systems that monitor vehicle load stability and idling.

Personality Overview

Thorough Evaluator

Precise But Practical

Rigorous & Demanding

More than the product, they care about the impact of the product.  They take a lot of pride in personal achievements. They are not always relationship oriented.

Topics They Care About

AI in UX
He explores how to use AI for strategic foresight and to turn possibilities into user realities, a focus of his recent work and a 2024 award-winning pilot project.
Lean Experimentation
Advocates for using a scientific, experiment-based approach to make decisions when working with unpredictable technologies like AI and large language models.
Vehicle Telematics
He is a co-inventor on patents for monitoring vehicle loads and classifying engine idling, showing deep expertise in the technology behind fleet management.

Media Appearances

Filippo has no verified media appearances

Work History

5-2025
Lead Experience Designer @ Reveal Operational Intelligence at Verizon Connect
2-2023 - 5-2025
Senior User Experience Designer @ Reveal Operational Intelligence at Verizon Connect
10-2022 - 1-2023
Senior User Experience Designer @ VZC Installation Scheduling Portal at Verizon Connect
7-2022 - 1-2023
Senior User Experience Designer @ Onboarding, Content & Des Ops at Verizon Connect
1-2019 - 2-2023
Senior User Experience Designer @ Field and Integrations Services at Verizon Connect

Education

5-2021 - 6-2022
UX Certification from Nielsen Norman Group
6-2023 - 11-2023
Artificial Intelligence Strategy from UC Berkeley School of Information

More Information

Social Presence :

Prographics :

Exp : 19 Location : Florence, Tuscany, Italy Job Level : Mid-senior Designation : Lead Experience Designer @ Reveal Operational Intelligence at Verizon Connect
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Insights For Selling To Filippo

During A Call Or A Meeting

DO's

  • Hold your ground without indulging in one-upmanship
  • Help them weigh the risks by sharing objective proof points without becoming too analytical
  • When negotiating terms, help them build an impression that they are the ones calling the shots

DONT's

  • Don’t take too much time in sending them information if they ask for any
  • Don’t be in a rush to invite them for a social meet and greet
  • Do not spend too much time focusing on product tech or features

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Filippo is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Filippo

  • If they decide not to use your product, they will say no clearly.

Insights For Deal Planning

    How fast (or slow) will Filippo move?

  • They can reach decisions fairly quickly if they are convinced.
  • Can Filippo take some risk or not?

  • They don’t mind risks but can be quite binary about them.

You And Filippo

Personality Compatibility


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