George Paula

Critic
DISC Type : C

Coordenador de operações at BeFly

São Paulo, São Paulo, Brazil

Overview

George Paula is an Operations Coordinator at Flytour | BeFly with a strong background in customer experience for corporate travel agencies. He leads operational teams focusing on enhancing efficiency by aligning technology, processes, and empathy. He is a Tourismology graduate from Uninove.

He is deeply engaged in his companys #BeLeader program, frequently sharing insights on leadership, feedback, and talent retention.

Personality Overview

Information Seeker

Objective Thinker

Precise

They are quite likely to negotiate on pricing or other key terms.  They don’t appreciate bells and whistles unless backed by data. They like to take decisions independently and do not seek others' support often.

Topics They Care About

B2B Customer Experience
Passionate about delivering agile and personalized solutions that delight corporate travel clients, aiming to optimize the customer journey.
Operational Leadership
Focuses on coordinating daily team activities, improving workflows, and using technology to drive operational efficiency and meet service level agreements (SLAs).
Leadership Development
Actively participates in his company's #BeLeader program, showing a strong commitment to learning about performance evaluation, feedback, and recognition.

Media Appearances

George Paula - Coordenador de operações at BeFly | The Org. Featured in The Org

See Now

Work History

2-2022
Coordenador de operações at BeFly
7-2017 - 6-2022
Líder operacional at Grupo Flytour
1-2010 - 6-2022
Corporate Travel Consultant at Grupo Flytour

Education

2007 - 2009
Turismólogo from Uninove - Universidade Nove de Julho

More Information

Social Presence :

Prographics :

Exp : 16 Location : São Paulo, São Paulo, Brazil Job Level : N/A Designation : Coordenador de operações at BeFly
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Insights For Selling To George

During A Call Or A Meeting

DO's

  • Use phrases like ‘expect X% improvement’, ‘data clearly shows’ etc.
  • Be ready for penetrating questions and critical examination of your pitch
  • Be formal and objective, they will appreciate it more

DONT's

  • Do not use very emotional or colorful language
  • Avoid phrases like ‘trust me’, ‘others just love’ etc.
  • Avoid pushing them too much to involve other stakeholders unless it is critical

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with George is

  • Proof of ROI, low pricing and objective proof points are the important factors for them.
  • Will you ever get a clear answer from George

  • They do not mind saying no if they believe that it is the right decision.

Insights For Deal Planning

    How fast (or slow) will George move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can George take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And George

Personality Compatibility


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